Terms & Conditions Last Updated: August 11, 2026 Welcome to Trendvist. By accessing or using our website, trendvist.com, and placing an order with us, you agree to comply with the following Terms & Conditions. Please read these terms carefully before using our website or purchasing our products. 1. About Trendvist Trendvist is an online fashion and lifestyle store offering products including T-shirts, Polo shirts, Pants, Hoodies, Panjabi, Sherwani, Shoes, Tote Bags, and other fashion products. These Terms & Conditions apply to all visitors, customers, and users of our website. 2. Use of Our Website By using our website, you agree that: – You will provide accurate and complete information when placing an order. – You will not use the website for any unlawful purpose. – You will not attempt to interfere with or damage the website. – You will not use someone else’s personal information without permission. – You are responsible for ensuring that the information provided during checkout is correct. Trendvist reserves the right to refuse or cancel an order if we suspect fraudulent, abusive, or unauthorized activity. 3. Product Information We make reasonable efforts to ensure that product descriptions, images, sizes, colors, and prices displayed on our website are accurate. However: – Actual product colors may vary slightly depending on your device’s screen. – Minor differences in measurements may occur. – Product availability may change without prior notice. – Product images may sometimes be used for illustrative purposes. We reserve the right to correct any errors or inaccuracies on the website. 4. Product Prices All product prices displayed on the website are in Bangladeshi Taka (BDT) unless otherwise stated. Trendvist reserves the right to change product prices at any time without prior notice. Any price change will not affect an order that has already been confirmed, except where there is an obvious pricing or technical error. 5. Placing an Order When you place an order through our website, you agree to provide accurate: – Name – Phone number – Delivery address – Product information – Other required checkout information After receiving your order, we may contact you by phone or other available communication methods to confirm the order. An order is considered confirmed only after Trendvist has verified the order when necessary. 6. Order Cancellation Customers may request cancellation of an order before the order has been dispatched. Once an order has been shipped or handed over to the courier, cancellation may no longer be possible. Trendvist reserves the right to cancel an order in situations including: – Incorrect or incomplete customer information – Product unavailability – Suspicious or fraudulent activity – Repeated fake or refused orders – Technical or pricing errors – Any circumstances beyond our reasonable control 7. Payment We may offer different payment methods, including cash on delivery and online payment methods. For online payments, transactions may be processed through third-party payment service providers. Customers are responsible for providing accurate payment information when required. Trendvist does not intentionally store complete card details such as card number, CVV, or PIN on its own servers. 8. Delivery We deliver orders through third-party courier and delivery services. Delivery time may vary depending on: – Delivery location – Courier availability – Weather conditions – Public holidays – Traffic or transportation issues – Unexpected circumstances Trendvist is not responsible for delays caused by third-party courier services or circumstances beyond our reasonable control. Customers must provide an accurate delivery address and contact number. 9. Delivery Charges Delivery charges may vary depending on the delivery location and current delivery policy. The applicable delivery charge will be displayed or communicated to the customer before order confirmation whenever possible. 10. Return & Exchange Return and exchange requests are subject to Trendvist’s Return & Refund Policy. Products eligible for return or exchange must generally: – Be unused and unworn – Be in their original condition – Have original tags or packaging where applicable – Not have been washed, damaged, altered, or modified Certain products or promotional items may not be eligible for return or exchange. Please review our Return & Refund Policy for complete details. 11. Incorrect or Damaged Products If you receive an incorrect, defective, or damaged product, please contact Trendvist as soon as possible after receiving the order. We may request photographs, videos, order details, or other information to verify the issue. After verification, we may provide an exchange, replacement, refund, or another appropriate solution according to our applicable policy. 12. Customer Responsibilities Customers are responsible for: – Providing correct delivery information – Being available to receive the order – Checking the product upon delivery where reasonably possible – Following applicable return/exchange instructions – Not providing false information or placing fraudulent orders Repeated refusal of confirmed orders or intentional misuse of our services may result in restrictions on future orders. 13. Promotions and Discount Codes Trendvist may offer promotional campaigns, discount codes, vouchers, or special offers. Promotions may have specific terms, including: – Expiration dates – Minimum order requirements – Product restrictions – One-time-use limitations – Customer eligibility requirements Trendvist reserves the right to modify or cancel a promotion where necessary. 14. Intellectual Property All content on the Trendvist website, including: – Logos – Brand names – Product images – Graphics – Designs – Text – Website layout – Marketing materials is owned by or used by Trendvist with appropriate permission, unless otherwise stated. You may not copy, reproduce, distribute, modify, or commercially use our content without prior written permission. 15. Third-Party Services Our website may use third-party services such as payment gateways, courier services, analytics tools, advertising platforms, hosting providers, and other technical services. Your use of those services may also be subject to their respective terms and policies. Trendvist is not responsible for the policies or actions of independent third-party service providers. 16. Limitation of Liability Trendvist will make reasonable efforts to keep the website and services available and accurate. However, we are not responsible for losses or damages resulting from circumstances beyond our reasonable control, including: – Courier delays – Natural disasters – Internet or network failures – Technical problems – Third-party service interruptions – Incorrect information provided by customers – Unauthorized use of customer accounts or information Nothing in these Terms & Conditions is intended to exclude any rights or protections that cannot legally be excluded under applicable law. 17. Changes to These Terms Trendvist may update or modify these Terms & Conditions from time to time. Any updated version will be published on this page with a revised Last Updated date. Your continued use of our website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law. 18. Governing Law These Terms & Conditions shall be interpreted and governed by the applicable laws of Bangladesh. Any disputes relating to our website, products, or services will be handled in accordance with applicable Bangladeshi law. 19. Contact Us If you have any questions regarding these Terms & Conditions, please contact us. Brand: Trendvist Website: trendvist.com Email – contact@trendvist.com Phone – 01722-438242 Address – Mirpur 11/c dhaka By using trendvist.com or placing an order with Trendvist, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
